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Severe Weather

  • For emergency shelter information call 211 or visit 211info.org.

    Tips

    • Water Pipes
    • Garbage and Recycling
    • Power Outages
    • Trees
    • Flooding
    Water Pipes

    Prepare

    Report

    To report a water main break or a hydrant leak, contact Water Operations:

    • During business hours: 503-618-2626 
    • Evenings or weekends: Call 503-661-3906 and we will dispatch staff as needed.

    How to turn off your water meter 

    In this short video tutorial, we demonstrate the steps.

    Need help? Call Water Operations at the numbers listed above first so we can dispatch someone to help you if possible. This may help you avoid damage to the meter box's water valve and possible repair work, especially if you're planning a plumbing project. 

    Garbage and Recycling

    Service delays

    Services may be delayed when driving conditions are unsafe.

    Contact your hauler for more information.

    During severe weather, leave your roll carts at the curb. If your hauler is unable to pick up on a normal collection day, they will attempt to pick up on the next service day.

    Collection is prioritized as follows

    1. Garbage
    2. Recycling
    3. Yard debris

    If pick-up is missed

    • Place extra garbage at the curb at no extra charge.
    • Recyclables that don’t fit in your full container can be placed beside your container, if secured.
    • You may also store recyclables in a secure location and gradually add extra recycling over the following weeks. 
    • There is no additional charge for extra garbage if collection is canceled.
    • No credit will be applied if collection is missed. Haulers pick up additional waste at no extra charge to customers when it is unsafe to collect during normal schedules. 
    Power Outages

    For information about power outages:

    Trees

    If you see a damaged or fallen tree:

    • Call 911 if the tree is blocking a road. City crews will clear the roadway.
    • Do not drive under downed trees or remove barricades if a road is closed. 
    • Property owners are responsible for street trees behind the curb. Please clear the sidewalk next to your property and remove all debris. 
    • Does your street tree need to be replaced? Read more about planting new trees.
    Flooding

    The City has a sandbag station is open to Gresham residents during they rainy season, typically from November to April.

    Sandbag station information

    Report flooding

    • Monday through Friday 8:00 am - 5:00 pm: 503-618-2626 
    • After hours or weekends: 503-661-3906
  • Transportation

    Stay home when conditions are too dangerous to travel safely.

    If you must travel, check road conditions at TripCheck.com.

    • City Road Operations
    • Deicing
    • Public Transportation
    City Road Operations

    Use the City’s interactive plow map to see if your street is a primary, secondary or neighborhood street.

    Gresham crews anti-ice, de-ice, plow or sand streets – or a combination of techniques – depending on conditions. The City’s winter response route consists of three categories:

    • Priority 1: hospital and emergency routes, arterial streets, and bridges
    • Priority 2: through and collector streets and steep grades
    • Priority 3: residential streets, cul-de-sacs, and dead ends

    If inclement weather persists, crews may focus on the Priority 1 and Priority 2 streets until weather improves. Depending on the severity of the weather event, the City may not be able to anti-ice, sand or plow residential streets, cul-de-sacs and dead ends.

    Deicing

    Deicing tips

    Protect yourself, your pets and our water.

    • Have a bucket of sand and gravel, plus a shovel, on hand.
    • Use traction cleats on your shoes or boots.
    • Shovel snow into your yard, not the street.
    • Apply sand and gravel for traction.
    • Do not use salt—it corrodes concrete and is toxic to soil, plants and streams.
    • Use deicing products with magnesium, potassium or calcium sparingly; mix with sand for best results.
    • Cover your car’s windshield with a tarp, or apply a vinegar-water solution in a 3:1 ratio.
    • Sweep up all deicing products after the storm and dispose in the trash.
    • Use a pan of water to rinse shoes and paws.
  • Stay informed