Severe Weather

  • For emergency shelter information call 211.

    Tips

    • Power Outages
    • Garbage and Recycling
    • Flooding
    • Trees
    • Water Pipes
    Power Outages

    For information about power outages visit the Portland General Electric website or call 503-464-7777.

    Garbage and Recycling

    When driving conditions are unsafe, services may be delayed.  For more information about delays, contact your hauler.  Find my hauler

    Service interruptions 

    Sign up for alerts and information about weather-related delays through GoCart

    Collection delays

    If your hauler is unable to pick-up on a normal collection day, they will attempt to pick up on the next service day. During bad weather, leave your roll carts at the curb.

    Collection will be prioritized as follows:

    1. Garbage
    2. Recycling
    3. Yard debris

    Missed pick-up

    1. Place your extra garbage at the curb at no extra charge.
    2. Recyclables that don’t fit in your full container, may be placed beside your container, if secured.  You may also store recyclables in a secure location and gradually add extra recycling over the following weeks. 

    Fees

    1. There will be no additional charge for extra garbage if collection is canceled.
    2. A credit will not be applied if collection is missed.  Haulers pick up additional waste at no extra charge to customers when it is unsafe to collect during normally scheduled times. 
    Flooding

    Report flooding from 8:00 am - 5:00 pm Monday through Friday at 503-618-2626.

    After hours or on weekends, call 503-661-3906.

    Trees

    If you see a tree that is damaged or fallen:

    • Call 911 if the tree is blocking a road. City crews will clear the roadway.
    • Do not drive under downed trees or remove barricades if a road is closed. 
    • Property owners are responsible for street trees behind the curb. Please clear the sidewalk adjacent to your property and remove all debris. 
    • Does your street tree need to be replaced? See our street tree guidelines.
    Water Pipes

    To report a water main break or a hydrant leak, call 503-618-2626 during business hours.

    Evenings or weekends, call 503-661-3906 and an on-call superintendent will dispatch staff as needed.

    Preventing and thawing frozen pipes

    Winter preparation for water pipes

    Shutting off your water meter in an emergency

    In this short video tutorial, we demonstrate the steps. Need help? We advise you to call Water Operations first so we can dispatch someone to help you if possible. This may help homeowners avoid damage to the meter box's water valve and possible repair work, especially if you're planning a plumbing project. Call the phone numbers above.

     

  • Transportation

    Stay home when conditions are too dangerous to travel safely. If you must travel check road conditions at TripCheck.com.

    • Public Transportation
    • Road Operations
    • Deicing
    Road Operations

    Gresham crews anti-ice, de-ice, plow or sand streets – or a combination of techniques – depending on conditions. The City’s winter response route consists of three categories:

    • Priority 1: hospital and emergency routes, arterial streets, and bridges
    • Priority 2: through and collector streets and steep grades
    • Priority 3: residential streets, cul-de-sacs, and dead ends

    Use the City’s interactive plow map to see if your street is a primary, secondary or neighborhood street. If inclement weather persists, crews may focus on the Priority 1 and Priority 2 streets until weather improves. Depending on the severity of the weather event, the City may not be able to anti-ice, sand or plow residential streets, cul-de-sacs and dead ends.

    Deicing

    Deicing tips

    • Be prepared: purchase sand/gravel and deicer from your local hardware store.
    • Apply deicer to walkways before the snow/ice event to keep ice from forming.
    • Products made with calcium chloride, potassium chloride or magnesium chloride are safer for pets, soil and plants, and our local streams.
    • Avoid using rock or table salt – it is toxic to soil, plants and streams.
    • Use a shovel, sand and gravel to reduce slip hazards instead of chemicals whenever possible.
    • After the event, sweep up excess sand/gravel and deicing pellets and put in your trash. 
    • Keep your car windows deiced by covering before the event with a tarp or sheet, or apply a vinegar and water solution in a 3:1 ratio, respectively.   
  • Stay informed