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Severe Weather

  • For emergency shelter information call 211.


    • Water Pipes
    • Power Outages
    • Flooding
    • Garbage and Recycling
    • Trees
    Water Pipes



    To report a water main break or a hydrant leak, contact Water Operations:

    • During business hours: 503-618-2626 
    • Evenings or weekends: Call 503-661-3906 and we will dispatch staff as needed.

    How to turn off your water meter 

    In this short video tutorial, we demonstrate the steps.

    Need help? Call Water Operations at the numbers listed above first so we can dispatch someone to help you if possible. This may help you avoid damage to the meter box's water valve and possible repair work, especially if you're planning a plumbing project. 

    Power Outages

    For information about power outages:


    The City has a sandbag station is open to Gresham residents during they rainy season, typically from November to April.

    Sandbag station information

    Report flooding

    • Monday through Friday 8:00 am - 5:00 pm: 503-618-2626 
    • After hours or weekends: 503-661-3906
    Garbage and Recycling

    Service delays

    Services may be delayed When driving conditions are unsafe.

    Contact your hauler for more information.

    If your hauler is unable to pick up on a normal collection day, they will attempt to pick up on the next service day. During severe weather, leave your roll carts at the curb.

    Collection is prioritized as follows

    1. Garbage
    2. Recycling
    3. Yard debris

    If pick-up is missed

    • Place extra garbage at the curb at no extra charge.
    • Recyclables that don’t fit in your full container can be placed beside your container, if secured.
    • You may also store recyclables in a secure location and gradually add extra recycling over the following weeks. 
    • There is no additional charge for extra garbage if collection is canceled.
    • No credit will be applied if collection is missed. Haulers pick up additional waste at no extra charge to customers when it is unsafe to collect during normal schedules. 

    If you see a damaged or fallen tree:

    • Call 911 if the tree is blocking a road. City crews will clear the roadway.
    • Do not drive under downed trees or remove barricades if a road is closed. 
    • Property owners are responsible for street trees behind the curb. Please clear the sidewalk next to your property and remove all debris. 
    • Does your street tree need to be replaced? See our street tree guidelines.
  • Transportation

    Stay home when conditions are too dangerous to travel safely. If you must travel, check road conditions at

    • City Road Operations
    • Deicing
    • Public Transportation
    City Road Operations

    Use the City’s interactive plow map to see if your street is a primary, secondary or neighborhood street.

    Gresham crews anti-ice, de-ice, plow or sand streets – or a combination of techniques – depending on conditions. The City’s winter response route consists of three categories:

    • Priority 1: hospital and emergency routes, arterial streets, and bridges
    • Priority 2: through and collector streets and steep grades
    • Priority 3: residential streets, cul-de-sacs, and dead ends

    If inclement weather persists, crews may focus on the Priority 1 and Priority 2 streets until weather improves. Depending on the severity of the weather event, the City may not be able to anti-ice, sand or plow residential streets, cul-de-sacs and dead ends.


    Deicing tips

    • Be prepared: purchase sand/gravel and deicer from your local hardware store.
    • Apply deicer to walkways before the snow/ice event to keep ice from forming.
    • Products made with calcium chloride, potassium chloride or magnesium chloride are safer for pets, soil and plants, and our local streams.
    • Avoid using rock or table salt – it is toxic to soil, plants and streams.
    • Use a shovel, sand and gravel to reduce slip hazards instead of chemicals whenever possible.
    • After the event, sweep up excess sand/gravel and deicing pellets and put in your trash. 
    • Keep your car windows deiced by covering before the event with a tarp or sheet, or apply a vinegar and water solution in a 3:1 ratio, respectively.   
  • Stay informed