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Environmental Services

Boil Water Notice

Update: Aug. 1, 2025

City of Gresham lifts boil water notice for all impacted areas, which includes Kelly Creek, Powell Valley and a small section of Northeast. See map of affected area.

For more information, read the updated boil water press release.

After a boil advisory is lifted

My refrigerator has a water dispenser/ice maker. Do I need to clean them?

Yes. Water dispensers and ice makers are connected to your water line. You need to flush and clean them.

Follow the directions in the owner’s manual or follow these steps:

  • Change the filter cartridges. 
  • Throw out ice. 
  • Flush the water dispenser for three to five minutes. 
  • Run the ice maker for one hour. 
  • Throw out all the ice. 
  • Wash and sanitize bin areas. 
Do I need to do something for the water softener?

Yes. You may need to run through a regeneration cycle. Follow the directions in the owner’s manual. 

I have a water treatment unit for the house. Does it need special care?

Yes. Change the filter cartridges. Some units need disinfecting. Follow the directions in the unit’s owner’s manual.