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COVID-19 Pandemic

    • Current Status
    • City Services
    • What the City is Doing
    Current Status

    Multnomah County is the primary source of public health information for Gresham residents. If you have questions about current rules, testing, public health, etc., visit the Multnomah County COVID-19 page.


    • Masks are not required for most indoor settings.
    • Masks must be worn in health care facilities, including pharmacies and clinics.
    • Masks are required on public transit, including buses, trains and planes.
    • Some businesses and schools may choose to require masks.

    Other resources

    City Services

    In-person services available

    In-person services are available on the following schedule:

    These services will be available on the first floor of Gresham City Hall at 1333 NW Eastman Parkway.

    Masks are not required.

    For more information, call 503-618-3000.

    Online and phone services available Monday-Friday, 8:00 am-5:00 pm

    Pay a utility bill 

    We offer several ways to pay your water/sewer/wastewater bill:

    • Pay online or by text.
    • Drop off payments at the drop-box outside of City Hall at 1333 NW Eastman Parkway.
    • Mail payments to: City of Gresham Utilities, 1333 NW Eastman Parkway, Gresham, OR  97030.
    • Call 1-844-813-4738 to pay by phone (a fee applies).
    • Utility bill financial assistance

    Have a utility billing question? Visit or call 503-618-2373.

    Pay a bill online


    Title liens and collections

    Contact us at

    Accounts payable

    Contact us at or call Donna at 503-618-2368 or Cindy at 503-618-2364.

    Accounts receivable

    Contact us at or call Donna at 503-618-2368.

    Business and rental housing licenses

    Visit or call 503-618-2370.

    Permit services

    Visit or call 503-618-2845.

    Planner on duty

    Information about development processes, zoning and more is available at or 503-618-2780.

    Rental housing inspections

    Visit or call 503-618-2248.

    Small Business Center assistance

    Visit or call 503-618-2872.

    Code compliance

    Visit or call 503-618-2248.


    Gresham parks are open. Visit our parks page.


    What the City is Doing

    Meeting and events

    Visit our events calendar for information about meetings and events. 

    Utility financial assistance program

    Need help paying your Gresham utility bill?

    Apply for assistance today.

    Residential renter protection

    City Council took emergency action to ban residential landlords from evicting renters during the state of emergency for any reason connected to the emergency, or for no reason at all via so-called “no-cause” evictions. The protection applies for the duration of the declared emergency. Landlords violating the order risk losing their City of Gresham rental license to conduct business in Gresham.

    Commercial tenant protection

    City Council took emergency action to bar commercial property owners from terminating commercial leases for any purpose connected to the declared state of emergency. Those violating the moratorium will be denied a license to conduct business at their location for one year following the conclusion of the state of emergency.

    Contact: 503-618-2248 or

    Outdoor dining pilot program

    The City is expanding dining options for serving customers and supporting local food service businesses during the pandemic, providing no-cost permits for outdoor dining as a pilot program.

    Read more about the outdoor dining program.

    Food delivery fee cap

    To help struggling Gresham restaurants depending on takeout and delivery during COVID-19, the City enacted a temporary 15% cap on fees restaurants are charged by third-party food delivery platforms. Delivery platforms may not reduce the compensation or gratuities of drivers as a result of the fee cap.

    Report a violation

    If your business is charged a fee more than 15% of the purchase price of any order by any food delivery service, report the violation to or 503-618-2869.

    Provide this information:

    1. Business name
    2. Food delivery service name
    3. Date and amount of violation
    4. Documentation (receipt or screenshot) of the violation
  • Community resources

    Visit the Multnomah County Community Resources page for housing, job support, domestic violence help, access to health care, educational information, etc.

  • Public Health

    Visit Multnomah County’s COVID-19 page for information about: 

    • COVID-19 symptoms and testing 
    • What to do if you’re sick
    • How to care for a member of your family
    • Guidance for churches, schools and businesses

    Where to get tested

    Coronavirus COVID-19 Oregon case tracking
    Food Access

    Community food resources

    SnowCap Community Charities

    Food pantry serving individuals and families in Gresham and East Multnomah County. 

    Who qualifies: Multnomah County residents living east of 82nd. No income restrictions.

    You will need to: If you are housed, provide proof of address dated within the last 30 days, such as a utility bill (electronic version on phone is fine). No other documents needed.

    To get help:

    1. Come to SnowCap. Minimum to no contact is needed. One person at a time per family, please. Location and hours at
    2. A friend, family member or helping professional may pick up food on your behalf. Send a note/text with them or call/email SnowCap to give your permission, 503-674-8785 or
    Birch Community Services

    Food, clothing and household items as well as financial self-sufficiency classes and one-on-one counseling for enrolled participants.

    Who qualifies: Working families who are not receiving SNAP or TANF, but struggling to make ends meet.
    You will need to: Apply online, meet with the financial counselor. A monthly service fee and volunteer hours are required.

    To get help: Apply online at or call 503-251-5431.

    Meals on Wheels

    Daily home-based meal deliveries.

    Who qualifies: Seniors.

    You will need to: The cost of each meal is $7.39. Diners over age 60 are asked to contribute what they can afford. 

    To get help: Visit to sign up or call 503-736-6325.

    Women, Infants and Children (WIC)

    Food, nutrition resources and more to support parents and their young children.

    Who qualifies: You could qualify for food assistance if you've lost income, and if you're pregnant, a new mom, or if you have a baby or young children under 5 years old. Open to dads, guardians and foster parents who can apply on behalf of their children.

    You will need to: Apply via phone. You will need ID, proof of income and proof you are an Oregon resident.

    To get help: Call 503-988-3503 or email

    Free breakfast and lunch school meals

    Who qualifies: Students K-12. Free breakfast and lunch is available at every school in Multnomah County.

    You will need to: Apply

    To get help:

    SNAP (food stamps)

    Benefits you can use to purchase food at grocery stores and farmers’ markets.

    Who qualifies: Those at 185% or less of federal poverty level. Example: A family of four making $3,970 or less a month.

    You will need: Proof of income for the last 30 days or a financial aid letter if you are a student.

    To get help: Learn more and sign up online at, call 503-320-6658 or email


    Other food pantries are open in Gresham but might require that you apply through the Oregon Food Bank or enroll in a program. 211 can help you navigate through the resources that work best for you and your family. 

    To get help: Call 2-1-1, email or text your zip code to 898211. Information is also online at

    Takeout and delivery guide

    The inclusion of the food and drink establishments is provided only as general information for the purposes detailed above and may be incomplete or outdated; the City of Gresham cannot and does not endorse or favor any business listed in this guide.

    Gresham takeout and delivery guide

    Renter Assistance

    Struggling to pay rent? Facing eviction? Help is available.

    Rent assistance

    Prevent eviction with mediation

    For tenants and landlords who have shared concerns around rent and fees, call East County Resolutions. This is a free service that helps both sides talk and work out a solution. Call 503-618-3247.

    Renter rights

    Visit our rental resources page for more tenant resources.

    Mental Health

    Take care of your mental health

    You may experience increased stress during this pandemic. Fear and anxiety can be overwhelming and cause strong emotions. Help is available:

    Donations and Volunteering
    Multnomah County donation and volunteer program 

    Helping Hands utilities donations: Residents may help neighbors experiencing hardship with their utility bills by donating to the City's Helping Hands program. It's free to donate and 100% goes to helping others.

    Make a donation.

    Internet Access

    Oregon Lifeline: State program that lowers monthly cost of phone or broadband service for qualifying low-income Oregon households.

    Some internet service providers have lifted data caps, expanded low-income programs and offer enhanced tele-education services. Contact your provider for more details.