Online Bill Pay Fees

  • Invoice Cloud charges a fee for certain payments to cover handling and processing charges. 

    Utilities fees

    Note: There is a maximum utility payment of $1,100 for credit and debit card transactions. There is no cap for e-check transactions.

    • Online
    • Phone
    Online

    There is no charge for utility payments made through Your Online Utilities.

    The fee for payments made online not using Your Online Utilities is $3.95.

    Phone

    The fee is $3.95 for phone payments.

    Call 1-844-813-4738.

  • Business and rental license fees

    Note: For business and rental licenses there is a maximum cap of $500 for credit and debit card transactions. There is no cap for e-check transactions.

    • Online
    • Phone
    Online
    • Credit and debit cards: $2.95
    • Echeck:  $1.95

    Pay license or miscellaneous fees now.

    Phone
    • Credit and debit cards: $2.95
    • Echeck:  $1.95

    Call 1-844-813-4738.

  • Miscellaneous Charges, Permit and ePlan Review fees

    • Credit and debit cards: 2.5% ($2.95 minimum)
    • Echeck:  $1.95
    • Online
    • Phone
    Online
    • Credit or debit card: 2.5% ($2.95 minimum)
    • Echeck: $1.95 per transaction

    Pay miscellaneous charges, permit fees or ePlan Review fees now.

    Phone
    • Credit or debit card: 2.5% ($2.95 minimum)
    • Echeck: $1.95 per transaction

    Call 1-844-813-4738. 

  • Need help paying your bill, or require additional time?

    If you are unable to pay by the due date, call us at 503-618-2373 for payment arrangements. 

    Financial assistance is available for qualified customers.

    Late charges

    A late fee is added to the utility bill if payment is not received within six days after the due date. There will be a charge for any returned payment.