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Code Violation Priorities

  • The City prioritizes its response to certain types of complaints to try and meet the needs of the community with our available resources. 

  • Priority I: Imminent Public Health and Safety Hazards

    The City will conduct a site inspection within two business days of receiving the complaint. To maximize our efficiency in service delivery, complaints may not be addressed in the order received. 

    Types of Priority I violations
    • Reports of raw garbage (not yard or construction debris)
    • Encroachments in the public right-of-way that are hazardous or blocking visibility
    • Clear vision issues creating an imminent public safety hazard
    • Vacant homes for the purposes of verifying that property is secure
    • Hazardous motor vehicles
    • Sidewalks in disrepair
    • Report of stagnant or unsecured outdoor pools
    • Overgrown vegetation blocking signs or creating public safety concerns
    • Illegal tree cutting in progress during normal business hours
    • Offensive graffiti
    Priority II: Significant Code Violations

    Report an issue.

    The City maintains a log of complaints received and responds as time allows.

    • Our intent is to conduct a site inspection within five business days of receiving the complaint.
    • To maximize efficiency in service delivery, complaints may not be addressed in the order received.
    Types of Priority II violations
    • General graffiti
    • Debris, garbage and junk
    • Abandoned vehicles
    • Residential noise disturbing at least three separate households
    • Tall grass and overgrown vegetation
    • Disabled access
    • Tree code violations
    • Animal feces
    • Illegal dumping in the public right-of-way
    • Signs
    • Removal of required landscaping
    • Garage sales
    • Lighting onto adjacent property (commercial source)
    • RVs/boats on private property or operational vehicles parked in front yard
    • Setback violations
    • Illegal uses
    • Illegal dwelling units
    • Over-height fences or walls
    Priority III: Mediation Suggested

    Given available resources, the City cannot guarantee a response when complaints are received for these types of potential Code violations.

    We suggest contacting East County Resolutions at 503-618-3247. This free service offered through the City  has proven very successful helping neighbors work with each other to resolve conflicts.

    Types of Priority III violations
    • Animals
    • Basketball hoops
    • Odors
    • Storm drainage from adjacent properties
    • Noise disturbing two or fewer separate households
    • Non-permitted accessory structures, unless a safety hazard

    East County Resolutions

    Not Regulated by the City

    Issues not under City jurisdiction include but are not limited to:

    • Barking dogs (report to Multnomah County) 
    • Covenants, codes and restrictions (CCRs)
    • Insect infestations
    • Insect swarms
    • Property line disputes
    • Storm drainage from adjacent properties, unless a safety hazard
    • Rats/rodents
    • Trees crossing property lines, except into the right-of-way