Services

Code Violation Priorities

  • The City prioritizes its response to certain types of complaints to try and meet the needs of the community with our available resources. 

  • Priority I: Imminent Public Health and Safety Hazards

    The City will conduct a site inspection within two business days of receiving the complaint. To maximize our efficiency in service delivery, complaints may not be addressed in the order received.

    You can follow the progress of a case online using the Code Compliance case tracking system.

    Types of Priority I violations
    • Reports of raw garbage (not yard or construction debris)
    • Encroachments in the public right-of-way that are hazardous or blocking visibility
    • Clear vision issues creating an imminent public safety hazard
    • Vacant homes for the purposes of verifying that property is secure
    • Hazardous motor vehicles
    • Sidewalks in disrepair
    • Report of stagnant or unsecured outdoor pools
    • Overgrown vegetation blocking signs or creating public safety concerns
    • Illegal tree cutting in progress during normal business hours
    • Offensive graffiti
    Priority II: Significant Code Violations

    Report an issue.

    The City maintains a log of complaints received and responds as time allows.

    • Our intent is to conduct a site inspection within five business days of receiving the complaint.
    • To maximize efficiency in service delivery, complaints may not be addressed in the order received.

    You can follow the progress of a case online using the Code Compliance case tracking system.

    Types of Priority II violations
    • General graffiti
    • Debris, garbage and junk
    • Abandoned vehicles
    • Residential noise disturbing at least three separate households
    • Tall grass and overgrown vegetation
    • Disabled access
    • Tree code violations
    • Animal feces
    • Illegal dumping in the public right-of-way
    • Signs
    • Removal of required landscaping
    • Garage sales
    • Lighting onto adjacent property (commercial source)
    • RVs/boats on private property or operational vehicles parked in front yard
    • Setback violations
    • Illegal uses
    • Illegal dwelling units
    • Over-height fences or walls
    Priority III: Mediation Suggested

    Given available resources, the City cannot guarantee a response when complaints are received for these types of potential Code violations.

    We suggest contacting East Metro Mediation at 503-618-3247. This free service offered through the City  has proven very successful helping neighbors work with each other to resolve conflicts.

    Types of Priority III violations
    • Animals
    • Basketball hoops
    • Odors
    • Storm drainage from adjacent properties
    • Noise disturbing two or fewer separate households
    • Non-permitted accessory structures, unless a safety hazard

    East Metro Mediation

    Not Regulated by the City

    Issues not under City jurisdiction include but are not limited to:

    • Barking dogs (report to Multnomah County) 
    • Covenants, codes and restrictions (CCRs)
    • Insect infestations
    • Insect swarms
    • Property line disputes
    • Storm drainage from adjacent properties, unless a safety hazard
    • Rats/rodents
    • Trees crossing property lines, except into the right-of-way