Code Compliance

  • Our livability team assists property owners in resolving general nuisance issues in Gresham. These include: abandoned vehicles, overgrown vegetation, graffiti, junk, garbage, connecting homeless in need to services and RV parking permits.

  • Report a code violation

    • Report online through My Gresham
    • Call 503-618-2463
  • What can I do if I believe a violation exists?

    Make contact with the responsible person

    • Describe the problem.
    • Discuss how it affects you and possible solutions.

    Issues are often resolved without City action when neighbors discuss their concerns directly with one another.

    Contact East Metro Mediation

    If making contact with the responsible person is not successful, contact East Metro Mediation at 503-618-3247 or Mediation@GreshamOregon.gov.

    A skilled mediator can help clarify issues so the people involved can move forward. This free service has helped many difficult cases find mutual cooperation.

    East Metro Mediation

    Submit a complaint

    If you believe there is a violation in your neighborhood or near your business:

    • Report it online through My Gresham.
    • Call 503-618-2463. Our voice message system is checked twice daily.
    Required information
    • The specific location, including address or nearest address.
    • A description of complaint and violation.
    • A contact name, phone number and email (if applicable).

    The City will not accept a complaint if any of the above information is missing.

    • Complaints are addressed as staff time allows, typically within five business days.
    • Let us know if you would like a response.
    Can my complaint be anonymous?

    No, the City does not accept anonymous complaints, but submitter information is kept confidential to the best extent permitted under the law. If the City receives a lawful order to release the City's records, it may not be possible to keep your account information confidential.

    What happens after I file a complaint?

    You may follow the progress of a case through our case tracking system.

    • Usually the person responsible for an alleged violation is given an opportunity to voluntarily comply and correct the situation. This timeframe is typically 7-45 days, depending on the type or severity of the violation.
    • The majority of general nuisance cases are resolved within 60 days of property owner notification.
    • The City's goal is to resolve violations in a timely manner and without additional enforcement measures. When violations continue to exist and the deadline in our notice has passed, the owner or responsible person may be subject to one or more civil penalties.

    Civil penalties

    This remedy is typically used for violations more than 45 days in non-compliance or for properties with repeat offenses.

    • The amount for violations of the Gresham Revised Code varies from $180-$5,000 depending on the nature of the violation and how long it has existed.
    • Gresham Development Code violations carry a $500 penalty.
    • Gresham Building Code violations carry penalties ranging from $200-$1,000.

    Abatement

    Subject to available budget resources, this remedy is used as one of the last resorts where the City requires the property owner to take action to abate the nuisance.

    • If the property owner fails to take corrective action, the City may hire a contractor to correct the violations.
    • All costs of abatement are due and payable by the property owner and may become a lien on the property if left unpaid.

    Judicial remedies

    The assistance of the city attorney is requested when the property owner fails to voluntarily comply. The City Attorney may file criminal or civil cases against the responsible parties. This rarely occurs, and usually requires City Council approval.

    Track a code violation case

    Search code violation cases.

    You can view code compliance cases by file number, address or last name. This system works best with Internet Explorer or Firefox browsers.

    Available information includes:

    • Property owner
    • Actions taken
    • Violations found
    • When the case was opened
    • When the case was resolved
  • Neighborhood Enforcement Team (NET)

    To solve the toughest issues in the city, the NET team collaborates to handle chronic nuisances, including abandoned properties, occupied RVs and marijuana-related matters.

    A cross-department team of experts includes Police, Rental Housing, City Attorney's Office and Code Compliance.

  • Landlord Forums

    NET conducts landlord forums six times a year to improve communication between property managers and police through education and problem solving to promote safety and increase neighborhood livability.  

    2018 landlord forum schedule

    Landlord Boot Camp

    Gresham Police offers an annual one-day landlord boot camp training for property owners, property managers and on-site managers.  This program is one part of many efforts to stop illegal drug activity, gang activity and other criminal activity that threaten the health, safety and welfare of our residential neighborhoods.

    While the City has the option of taking action against property managers and owners who permit long-term presence of illegal drug activity, gang activity or other criminal activity on their property, we prefer to work with and educate landlords.

    Person in Charge Program/Trespass Program

    The City offers multi-family apartments the opportunity to be involved in a Person in Charge (PIC)/Trespass program. The program allows multi-family property owners (including property managers) and the Gresham Police to work together to reduce criminal activities on private property.

    • The partnership authorizes the police department to be the Person in Charge on a property for the purposes of excluding non-residents, who pose a threat to other residents or otherwise violate the community rules of the property.
    • People who are excluded and return to the property may be arrested for criminal trespass.

    Packets must include signed copies of PIC form and be renewed annually.

    Private Property Trespassing

    Private property trespassing guidelines

    Follow the private property trespassing guidelines for business owners or single-dwelling property owners, who need to trespass an individual from their properties.

    • Neighborhood Enforcement Team in a Gresham park
    • Neighborhood Enforcement Team in a Gresham park
    • Neighborhood Enforcement Team at work
    • Neighborhood Enforcement Team meeting neighbors
    • Neighborhood Enforcement Team at work

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