Start or Stop Utility Service

Gresham provides customers with water, wastewater (sewer), and stormwater utility service.

Starting Water Service and Charges

Contact Utility Billing office customer service at 503-618-2373 or UtilityBilling@GreshamOregon.gov with the following information:

  • Service address
  • Desired service start date
  • Rental or home (Yes or No)
  • Full name(s) to appear on the account
  • Date of birth
  • Social Security number
  • Driver's license number
  • Telephone number
  • Home e-mail address

Moving or Transferring Service

Contact Utility Billing office customer service at 503-618-2373 or UtilityBilling@GreshamOregon.gov with the following information:

  • Your account number
  • Current and/or new meter reading
  • Phone number and the date the phone will be disconnected
  • Forwarding address
  • New bill payer's name

We must read your water meter before you move. To stop billing charges for water and sewer, the water must be turned off at the street.

Please contact Utility Billing office customer service at 503-618-2373 or UtilityBilling@GreshamOregon.gov for an appointment.

Garbage and Recycling Service

A designated hauler provides collection service. Residents and businesses should contact their garbage hauler to start or stop service. If you don't know your hauler's name, call 503-618-2518 or use the Find My Hauler online tool.

Special Requests and Maintenance

For special requests such as removing or adding a name to your account, billing address changes, etc., please contact utility billing customer service at 503-618-2373 or UtilityBilling@GreshamOregon.gov.

 

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